Facing the Unknown

The term VUCA was originally used in wartime military situations when US forces found themselves encountering an unknown enemy. Similar situations happen in business, causing corporations to deal with unknown problems that were not anticipated. The consequences can sometimes be described as slowing down of productivity, missed deadlines or longer production schedules, delay in deliverables andContinue reading “Facing the Unknown”

How Personal Storytelling Can Improve Communication

Many leaders might be afraid to be vulnerable and are somewhat hesitant to increase their visibility. Others are trained to keep their personal lives, their humanity out of the office. Sandy Coletta chose a different path when she began her new role as President of Kent Hospital by introducing herself through a story. In her book,Continue reading “How Personal Storytelling Can Improve Communication”